General Questions

Why doesn't your website use SSL ?

Because our website is not only for customers from EU, US, SEA but also China.
Chinese customers can’t access our website if we use international SSL. So we have to turn it off.
SSL is for securing customer personal information. Therefore without it, we will never ask our customer for their personal information.

Can I Get A Refund?

Yes, you can. But we only refund in case our product is not as same as what we describe.
And you have to ask us to refund within 14 days.

Which Payment Method Should I Use?

We recommend you to use G2A Pay. Because it allows you to pay via Credit Cards, Skrill, Alipay and other payent methods.

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What difference is between our payment methods ?

Currently we have 3 payment methods: G2A Pay, Bitcoin/Altcoins via Coingate and Paypal.

  1. G2A Pay is recommended payment method. Because all customers can use it to pay, it support many other payment methods such as Credit/Master Cards, Skrill, Skins, Alipay, etc..
  2. Bitcoin/Altcoins : This payment method accept Bitcoin and lots of other Altcoins, it’s easy to use and you don’t need to worry about speed of transactions.
  3. With Paypal, we only accept payments that use a Paypal account to make transaction, if you use Credit/Master Cards with Paypal, we will refund it.
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